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Customer Service


Helpful. Friendly. Knowledgeable.

Our representatives are always ready to answer your questions on everything from features to financing.

If you need assistance or would like more information about our Bowflex® products, please call (866) 382-3091.

Contact Us

E-mail: canadacustomerservice@nautilus.com
(Please allow 24-48 hours for a reply)
Phone: (866) 382-3091

Please note: We are experiencing heavy seasonal call and email volume. Your questions are important to us and we will answer them as quickly as possible. Thank you for your patience. We appreciate your business.
Customer Service Hours:

Monday - Friday: 6AM to 5PM PST
Saturday, Sunday: Closed
Closed Christmas Day and New Year's Day