Customer Service

Our Customer Care Mission:
"To enrich our customers' lives by creating great experiences through friendly and understanding service."

Our representatives exemplify the very best in customer service. They're always ready to answer your questions.

If you need assistance or would like more information on the incredible Bowflex® SelectTech® products, call (800) 216-9028 now.

Contact Us

Give us a call at (800) 216-9028 for all questions, especially those regarding:

Troubleshooting
Order status
Ordering Machine Parts
Returns

For general inquires or questions about your order, please e-mail us at canadacustomerservice@nautilus.com.

(Please allow 24-48 hours for a reply)

Customer Service Hours:

Monday - Friday: 6AM to 5PM PST
Saturday, Sunday: Closed

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